Terms of service
OVERVIEW
This website is operated by Pet Demo. Throughout the site, the terms “we,” “us,” and “our” refer to Pet Demo.
Pet Demo offers this website, including all information, tools, products, and services available through the site, conditioned upon your acceptance of these Terms of Service and all other policies and notices referenced on the site.
By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service.
Please read these Terms carefully before accessing or using the website. If you do not agree to these Terms, you should not use the site or purchase products from Pet Demo.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell products and services to you.
SECTION 1 - ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given permission for any minor dependents under your care to use this site.
You may not use our products or services for any illegal or unauthorized purpose, and you may not violate any applicable laws while using the site.
You must not transmit viruses, malware, worms, or other harmful code.
A violation of these Terms may result in suspension or termination of access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that content you submit, excluding payment information, may be transferred across networks and adapted to technical requirements. Payment card information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or services without our written permission.
SECTION 3 - ACCURACY OF INFORMATION
We make reasonable efforts to provide accurate and current information, but we do not guarantee that all information on the site is complete, current, or error-free.
Product details, availability, pricing, shipping information, and other content may change from time to time.
You are responsible for evaluating the information provided before making a purchase.
SECTION 4 - PRICES AND SERVICE CHANGES
Product prices are subject to change without notice.
We may modify, suspend, or discontinue products, features, or services at any time.
We are not liable for changes in price, availability, or discontinuation of products or services except where required by law.
SECTION 5 - PRODUCTS AND SERVICES
Some products may be available exclusively online and may have limited quantities.
Returns and exchanges are governed by our Refund Policy.
We make reasonable efforts to display product images, colors, dimensions, descriptions, and features accurately. Actual appearance may vary depending on screen settings, manufacturing differences, or product updates.
We reserve the right to limit sales, quantities, geographic availability, or product availability when reasonably necessary.
We may discontinue products at any time.
SECTION 6 - BILLING AND ORDER INFORMATION
You agree to provide complete, current, and accurate billing, shipping, and account information for purchases.
We may refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, unauthorized resale, or inaccurate order information.
If we modify or cancel an order, we may attempt to contact you using the email address, phone number, or billing information provided at checkout.
Order changes or cancellations may only be possible before fulfillment begins.
SECTION 7 - SHIPPING
Shipping availability, cost, timing, fulfillment location, and delivery estimates may vary by product and destination.
Some U.S. orders may qualify for free shipping.
Orders containing multiple products may arrive in separate shipments.
Customers are responsible for entering an accurate shipping address.
International customers are responsible for applicable customs duties, import taxes, brokerage fees, and similar charges unless explicitly stated otherwise.
Additional shipping terms are described in our Shipping Policy.
SECTION 8 - RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are governed by our Refund Policy.
Eligible returns may generally be requested within 30 days of receiving an item.
Customer-paid return shipping may apply to standard returns, while Pet Demo may cover return shipping for confirmed damaged, defective, or incorrect items.
Original shipping charges are generally nonrefundable.
SECTION 9 - THIRD-PARTY TOOLS AND SERVICES
We may provide access to tools, integrations, or services operated by third parties.
These services may have their own terms, privacy policies, and operating rules.
Your use of third-party services is at your own discretion and subject to the applicable third party’s terms.
SECTION 10 - THIRD-PARTY LINKS
The site may contain links to websites or services operated by third parties.
We are not responsible for the content, security, accuracy, availability, or practices of third-party websites.
You should review the policies and terms of any third-party site before using it or making a purchase.
SECTION 11 - USER COMMENTS AND SUBMISSIONS
If you submit reviews, comments, feedback, ideas, photographs, or other content to Pet Demo, you represent that you have the right to submit that content.
You may not submit unlawful, abusive, defamatory, misleading, infringing, or harmful content.
We may remove content that violates these Terms or applicable law.
SECTION 12 - PERSONAL INFORMATION
Our collection and use of personal information is governed by our Privacy Policy.
SECTION 13 - ERRORS AND OMISSIONS
Occasionally, information on the site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit estimates, inventory, or availability.
We reserve the right to correct errors, update information, or cancel orders affected by material inaccuracies, subject to applicable law.
SECTION 14 - PROHIBITED USES
You may not use the site or services to:
engage in unlawful activity;
violate intellectual property or privacy rights;
harass, threaten, abuse, or discriminate against others;
submit false or misleading information;
transmit malware or malicious code;
collect personal information without authorization;
attempt to interfere with site security or functionality;
or use the site for fraudulent or deceptive activity.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the maximum extent permitted by law, the site and services are provided on an “as is” and “as available” basis.
We do not guarantee that the site will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Pet Demo and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the site or products.
Where applicable law does not permit certain limitations, those limitations will apply only to the extent legally permitted.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Pet Demo and its owners, employees, contractors, affiliates, and service providers from claims arising from your violation of these Terms, misuse of the site, or violation of another party’s rights, to the extent permitted by law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.
SECTION 19 - TERMINATION
These Terms remain effective unless terminated by you or by Pet Demo.
We may suspend or terminate access to the site or services if these Terms are materially violated.
SECTION 20 - GOVERNING LAW
These Terms and any related agreements are governed by the laws of the State of North Carolina and applicable federal laws of the United States, without regard to conflict-of-law principles, except where consumer-protection laws require otherwise.
SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms from time to time.
The current version will be posted on this website. Continued use of the site after changes are posted constitutes acceptance of the revised Terms, except where applicable law requires additional notice or consent.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms may be sent to:
Pet Demo
715 Fairway Drive
Mebane, NC 27302
United States
Email: lilithwaters2@gmail.com
Phone: +1 (702) 343-9897